Getting The Call Back
The great secret to getting more people to return your calls and saying ‘yes?’ Develope a rapport FIRST.How do you develop a rapport first?Start with talking less than 10 seconds, and then ask a question! Most people just talk too much at the beginning of any conversation. You shouldn’t share for more than 10 seconds! That 10 seconds is just enough for you to give them some clarifying information. Now after your 10 seconds of clarifying information, ask them a question. It doesn’t have to be about business, having a home party, or what you are trying to sell. It...
Read MoreLook! You’re on a Billboard!
First impressions count, and I bet you’ve heard that a million times. But I bet you didn’t realize that you are doing that dozens, perhaps a hundred times a day. Hello.You are a billboard, on and off line! At a home party: that first impression you make when you walk in the door can make or break the sales, and especially for future bookings. Walk in groomed, dressed appropriately, never using four letter words, give good eye contact, speak respectfully, and the people there will say to themselves: “She’s so professional!” This is the first impression we all...
Read MoreCoach: Make The Calls!
The most important part of our party plan business? Hostess Coaching! But, if you are getting low attendance or a lot of cancellations, maybe you’re not making the right type and/or right amount of phone coaching calls! 5 Essential Hostess Coaching Calls and Tips: 1. Call your hostess 48 hours after you booked her. She will have verbally checked in with most people on her list, and if she hasn’t done so, it will prompt her to do so. 2. Her email or postcard invitation should only serve as a follow up reminder to her verbal invitation-let her know that and remind...
Read MoreStop What You’re Doing
So you got a home party lead, a rep lead, or someone who wants to place an order?Stop what you’re doing-literally! Yesterday: You got a home party lead and you wanted to wait until a ‘reasonable’ time to call them back, or when ‘you have the chance.’ Today: Someone else called, emailed, texted, instant messaged, or Facebooked that same party lead yesterday while waiting for you to do so.They don’t call you back because they most likely booked with that someone else. Today’s New Rules for Booking Parties/Recruiting: 1. ACKNOWLEDGE ...
Read MoreHow Not To Kill Your Hostess
I overheard one of our Sales Reps at a meeting recently complaining about one of her hostesses. As she was setting up her kit and samples for her Home Party, the hostess came and out and said to her guests “Don’t worry, you don’t have to buy anything.” Of course, that really upset her.She got mad and it was hard to hide that negativity towards her hostess and guests. What could she have done?Immediately follow that comment with: “Yes, she’s right, but you’re gonna WANT to! Oh my God, wait til you see some of the goodies I brought here for you tonight. We’re...
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