4 Deadly words: Can I help you?
When was the last time you tried to buy wallpaper?Ugh. There are thousands of choices, literally! I headed over to Home Depot the other day. When I walked into the wallpaper department, there were rows and rows and rows. A store clerk said: “Can I help you?” I said, “I need wallpaper, but I don’t have the time now” and I walked back out. Yesterday, I walked into a local paint store to look at wallpaper.A store clerk said: “Are you looking for a pattern or more of a texture? Pastel or deeper tones?” Needless to say, I walked out with wallpaper. Moral...
Read MoreThe Tipping Call
Know what happens when you call a hostess with delivery information and a call to make sure everything was ok? You tip the scales, and you become worth your weight in gold! Why? Because: 1. Your hostess adds ” trust-worthy” and “gives great service” as adjectives to describe you to others, essentials to keep your home party business going. 2. You opened the door to a continuing conversation, relationship AND an opportunity to ask for: —a referral, someone they know who may be interested in your service, especially the no-shows —outside orders from...
Read MoreMake Them Love You
Want your guests to love you when you’re selling at a home party? Here’s 3 ways how: 1. Eye Contact:-When addressing your guests at a party, make sure you look at them!-When someones has a comment, a question, or says something funny, acknowledge them by looking them in the eye.-If there’s a lot in attendance, make sure you ‘look’ at and address every one at least once! 2. Touch:Interactive parties make the most memorable experiences and you will get more bookings.-Get touch in there somehow and as often as possible without being offensive or...
Read MoreFeature Friday: Take This Charge and Job It
A day in the life of Kayda Warner, the operations manager of a sex toy home party company lasts about 32 hours. There was a rumor once she slept inbetween . I actually think Barbara invented caring. When people ask you “what do you do?” how do you describe your business? I tell them that I manage the shipping and operations for a home party company specializing in products for women and their partners. What is the funniest story or situation you can think of involving your business/what you sell?Yikes, there is something everyday. Like the look on UPS guys faces when...
Read MoreFeature Friday: There No Place Like Barbara
I met Barbara Arhakos of Kendall Park, NJ in 1984 when she came in person to sign up as a Fantasia Sales Rep. We were 3 month young at the time and eager for new recruits, so we just handed her a kit. She then went over to the copier, slapped her drivers license on it and said: “You know, you really need to protect yourself.” 25 years later she still looks out for others before herself…just ask anyone in her huge crew, generations of customers and our corporate staffers alike. I actually think Barbara invented caring. When people ask you “what do you do?”...
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