6 Deadly Phone Phrases
Did you know there are some common phrases that we all use on the phone that can actually ruin the purpose of the call AND your business? There are 6 deadly ones. And I’ll be the first to confess I was using them myself! One of my favorite on the no-no list?Being way too polite: “May I kindly speak with…” One of the other boo-boos? “Do you have a minute?”And the real killer: “I want to…” This short article from our friends over at Manta is worth 2 minutes of your time. Just click here:...
Read MorePhone Phrases That Can Cost You A Fortune
Our friends over at Manta posted a great article on how the common phrases that we use on the telephone can actually ruin the purpose of the call AND your business. There are 6 deadly ones.And I’ll be the first to confess I was using them myself! One of my favorite on the no-no list?Being way too polite: “May I please speak with…” One of the other boo-boos? “Do you have a minute?”And the real killer: “I want to…” This short article is worth 2 minutes of your time, and maybe you want to bookmark it so you can go back and refresh ...
Read More3 Phrases That Ruin A Phone Conversation
One of my favorite phone boo-boo’s is: “Hi, it’s just Joe Salesman, I’m following up on…” Click. Here are 3 phrases you should stay away when you call a prospect and/or leave a voice mail: 1. Just. Whenever we use the word “just,” we are lowering the value of our offer when compared to whatever is occupying their attention at that moment. When I call “Mary” and say, “Mary. It’s just Rina Valan.” I have effectively said that I’m second to whatever she has going on at the moment, and in effect you...
Read MoreLast One In Gets It!
A few years ago, a local carpet cleaning salesman knocked on our door. And then he called me once a few months later and I told him the same thing: “No, I’m not interested in getting our carpets clean! They’re practically brand new!” Then one day, a new employee tried to open a bottle of toner for our copier, only to have it fly all over the carpet. If you know anything about copier toner, you know this is not a good thing. As luck would have it, another carpet cleaning salesman happened to make a “cold call” later that day, and of course, he got the job....
Read MorePhone Phrases That Could Cost You A LOT!
Our friends over at Manta posted a great article on how the common phrases that we use on the telephone can actually ruin the purpose of the call AND your business. There are 6 deadly ones. And I’ll be the first to confess I was using them myself! One of my favorite on their no-no list is about being way too polite. “May I please speak with…”The other boo-boo is: “Do you have a minute?” Read about the rest of them. This short article is worth 2 minutes of your time, and maybe you want to bookmark it so you can go back and refresh from time to...
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