Phone Phrases That Could Cost You A LOT!

Our friends over at Manta posted a great article on how the common phrases that we use on the telephone can actually ruin the purpose of the call AND your business. There are 6 deadly ones. And I’ll be the first to confess I was using them myself!

One of my favorite on their no-no list is about being way too polite. “May I please speak with…”
The other boo-boo is: “Do you have a minute?”

Read about the rest of them. This short article is worth 2 minutes of your time, and maybe you want to bookmark it so you can go back and refresh from time to time!

http://www.manta.com/sales/6_phrases_pt2

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