Phone Phrases That Can Cost You A Fortune

Our friends over at Manta posted a great article on how the common phrases that we use on the telephone can actually ruin the purpose of the call AND your business.

There are 6 deadly ones.
And I’ll be the first to confess I was using them myself!

One of my favorite on the no-no list?
Being way too polite: “May I please speak with…”

One of the other boo-boos? “Do you have a minute?”
And the real killer: “I want to…”

This short article is worth 2 minutes of your time, and maybe you want to bookmark it so you can go back and refresh from time to time!
Just click here: http://www.manta.com/sales/6_phrases_pt2

Rina Valan

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