6 Deadly Phone Phrases

Did you know there are some common phrases that we all use on the  phone that can actually ruin the purpose of the call AND your business?

There are 6 deadly ones.

And I’ll be the first to confess I was using  them myself!

One of my favorite on the no-no list?
Being way too polite: “May I kindly speak with…”

One of the other boo-boos? “Do you have a minute?”
And the real killer: “I want to…”

This short article from our friends over at Manta is worth 2 minutes of your time.
Just click here: http://www.manta.com/sales/6_phrases_pt2

Rina Valan