Did you know there are some common phrases that we all use on the phone that can actually ruin the purpose of the call AND your business?
There are 6 deadly ones.
And I’ll be the first to confess I was using them myself!
One of my favorite on the no-no list?
Being way too polite: “May I kindly speak with…”
One of the other boo-boos? “Do you have a minute?”
And the real killer: “I want to…”
This short article from our friends over at Manta is worth 2 minutes of your time.
Just click here: http://www.manta.com/sales/6_phrases_pt2
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