4 Deadly words: Can I help you?
When was the last time you tried to buy wallpaper?Ugh. There are thousands of choices, literally! I headed over to Home Depot the other day. When I walked into the wallpaper department, there were rows and rows and rows. A store clerk said: “Can I help you?” I said, “I need wallpaper, but I don’t have the time now” and I walked back out. Yesterday, I walked into a local paint store to look at wallpaper.A store clerk said: “Are you looking for a pattern or more of a texture? Pastel or deeper tones?” Needless to say, I walked out with wallpaper. Moral...
Read MoreThe Magic Phrase
“The most important thing in communication is to hear what isn’t being said” Peter Drucker So, how do you make them talk? Here’s the magic phrase: “Tell me about… ” “Tell me about…what you’re thinking.” “Tell me about…what you think about our program.” “Tell me about…what you’re looking for.” “Tell me about…the friends you’re inviting” “Tell me about…what is holding you back.” It’s the perfect way to get to the unspoken issue or...
Read MoreObstacle Illusion
So…is there really a road on the other side of your obstacle, even though you can’t see it? -climb-claw-jump-push-walk-run-fly -circumvent-hitch a ride-or what the hell, pave a new road! Control your illusions. -Rina Valan P.S. Contact me personally if you want to get past a financial obstacle in your life. Our home party business can be your business, your way up! ###...
Read MoreThe ‘Let Me Think About It’ Prospect
Don’t you really hate it when you ask someone to book a home party and they respond with: “Let me think about it?” That used to drive me crazy, until I realized that just about EVERYONE says that, no matter what business you’re in! The worse thing you can do? Say “Ok, call me.” They won’t. Instead? Response with one of these types of opening statements: —“It’s good I called you today” or —“It’s good you came to the party today” or —“It’s good that I emailed you today” And then...
Read MoreBrain Freeze
I got Brain Freeze walking down the ice cream aisle in the grocery store yesterday. Why? Because nearly a hundred varieties of ice cream called out to me! I literally froze in my tracks (pun intended!) So what’s the problem? I was incredibly overwhelmed. DOZENS and dozens of varieties and flavors to choose from! And then I got a call on my cell and walked away to continue my conversation. Did I go back and buy ice cream? No. The same thing can happen with your customers at your home parties. They get easily overwhelmed. You ask for a booking and you hear crickets. You assume...
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