Raving Fans Becomes YOUR Sales Force
“To keep your customers today, you can’t be content just to satisfy them. If you want your business to thrive, you have to create what I call Raving Fans — customers who are so excited about the way you treat them that they want to tell stories about you. These customers become part of your sales force–” by Ken Blanchard, coauthor of Raving Fans: A Revolutionary Approach to Customer Service. Wow! Ain’t it the truth in our home party business or what? Don’t you love it when your hostesses and her friends BRAG about how great you treat them how much fun...
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