Turn the Brew to Woohoo!

When:
The day after an adult toy party.
The Place:
In your hostess’s mind
The Issue:
She’s wondering:
-What the heck her party sales came out to be?
– What credits did she actually get?
– Did anyone really book a show?
…and all the while wishing she could had paid attention to you instead of being the ultimate hostess and taking care of her friends and guests.
The Dilemma:
She wonders, worries.
And when her party orders do come in she is never really sure if she was treated properly or given what she actually earned…and she brews. And brews.

All the good will and coaching and relationship building you had done previously goes down the drain!

The Solution:
The day after a party, you write her a nice thank-you email AND it includes something like this:

“Oh, and by the way your party sales were BLANK, and that means you received BLANK in hostess credit. Plus you also chose/received BLANK for WHATEVER. And thank you so much! BLANK friends booked a show with me!”

Even better to include in your email:

“Don’t worry, I’m going to call and email you as soon as I get notice your products are in or being shipped! That should be in about BLANK days or weeks.”

Trust me on this one. They will love you. And they will tell their friends.

—Rina Valan

2 Comments

Deb Bixler August 17, 2012

Good article, the follow up call is just plain good customer service and can make a world of difference for re-scheduling and future orders.
Rina Valan August 22, 2012

Thanks Deb, we want to keep that hostess for life!

Once upon a time, in 1984, a woman named Rina Valan was frustrated about the limits placed on women in the business world and in their personal relationships. Back then, you literally had one choice: raise a family or have a career. In addition, if women complained of lack of pleasure with a partner, it was just assumed she was ‘frigid.’ Those choices were just not acceptable to Rina, and so her mission because clear to be that champion for the financial and personal well-being of women and their partners. With a $10,000 loan from her mother and drawing out all her cash advances on credit cards, in August 1984 Rina started Fantasia Home Parties in a small dusty warehouse in Elizabeth, NJ. She loved her 3 year old daughter so much that she could not bear to leave her with a sitter, so she took her to work every day. In the evenings would train new consultants so they could sell at home parties and be able to support their families AND be there to take care of them too. Today, Rina and her daughter, Emily, still work side by side. So 30 years later, Fantasia Home Parties stands as the pioneer and leader in romance home parties. As one of the founding member of CAHPA (Certified Adult Home Party Association), Fantasia continues to forge the trail and we make it possible for women to be equals in matters of the heart, personal pleasure, or providing income for themselves and family. Some of us do it in pink high heels or sneakers, some are single or married, some are single moms, or some of us are even taking care of own moms. With over 33 years of executive experience in the Home Party and Direct Selling business, her personal attention and real life experience is the backbone of our team. It is not unusual that she shares her working experience daily by coaching and with personal support with both new and experienced consultants.

2 Comments

Rina Valan, President and Founder of Fantasia Home Parties