The Magic Phrase
“The most important thing in communication is to hear what isn’t being said” Peter Drucker So, how do you make them talk? Here’s the magic phrase: “Tell me about… ” “Tell me about…what you’re thinking.” “Tell me about…what you think about our program.” “Tell me about…what you’re looking for.” “Tell me about…the friends you’re inviting” “Tell me about…what is holding you back.” It’s the perfect way to get to the unspoken issue or...
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