Posts Tagged "Peter Drucker"

The Magic Phrase

“The most important thing in communication  is to hear what isn’t being said”  Peter Drucker So, how do you make them talk? Here’s the magic phrase: “Tell me about… ” “Tell me about…what you’re thinking.” “Tell me about…what you think about our program.” “Tell me about…what you’re looking for.” “Tell me about…the friends you’re inviting” “Tell me about…what is holding you back.” It’s the perfect way to get to the unspoken issue or...

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The Magic Phrase

“The most important thing in communication is to hear what isn’t being said”–Peter Drucker Want the magic phrase to draw out what is not being said?“Tell me about…. ” For instance:“Tell me about what you’re thinking.” “Tell me about the friends you’re inviting to the party”“Tell me about what you think about our program.”“Tell me about what you’re looking for.”“Tell me about what is holding you back.” It’s the perfect way to get to the unspoken issue or objection....

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